![]() Observe if Firefox crashes even while on Troubleshoot Mode. Select Open next to launch the browser in Troubleshoot Mode.When the Restart Firefox message prompts on the screen, click Restart. ![]() The steps to enable Troubleshoot Mode in Firefox are as follows: If Firefox continues to function normally in this state, you should uninstall any recently installed extensions or add-ons. If you restart the browser with add-ons disabled, you’ll be able to see if one of these features is to blame for the weird behavior. Furthermore, it disables hardware acceleration as well as other features on the browser. Troubleshoot Mode is useful because it disables all add-ons, extensions, and themes in the browser. There have been cases where a corrupted add-on or a broken extension has caused Mozilla Firefox to crash. If Mozilla Firefox crashing continues after clearing the cache and cookies, try running it in Troubleshoot Mode (previously called Safe Mode). ![]() Click OK to remove your browsing history.įix #3: Run Firefox in Troubleshoot Mode.In the Clear Recent History window, click the dropdown and select Everything.Click the Menu bar on your Mozilla Firefox browser.Scroll down to the Cookies and Site Data section and click Clear Data.Then select Privacy and Security found in the left menu.This procedure will clear any corrupted or mismatched cache that could be the source of the crashing Firefox problem. Click Restart to update Firefox when the update is complete.įix #2: Clear Firefox Cache and Cookies, Browsing History.Īnother typical technique for resolving Mozilla Firefox issues is to clear the download, browsing, cache, and cookies folders.The About Firefox window will open and automatically check for updates and install when available. Click the Menu bar (three lines icon) located at the top-right corner of the page.Browser updates frequently include patches for problems that may have caused the browser to behave strangely. It is necessary to update the browser to its latest version to fix the crashing issue encountered. Feel free to try all of these solutions to resolve your browser’s strange behavior. The most common fixes for when Firefox crashes while in use are listed below. These issues are frequently caused by obsolete software, mismatched cache, conflicts with installed extensions, viruses, or flaws that have developed on your system and stopped Firefox from working properly. However, some Firefox users are plagued by issues such as the browser being excessively slow, hanging or becoming fully unresponsive, and the most prevalent one, crashing. Mozilla Firefox is one of the most popular and trustworthy web browsers, with millions of users worldwide. Factors that causes Firefox crashing and other issues If you’re having trouble with the same issue when using the popular browser, check out the solutions on this page. The problem is that Firefox keeps crashing after it has been launched or while in use. After the refresh process is completed, Firefox will show a window with the information that is imported.In this article, we’ll look at a problem that many Mozilla Firefox users have encountered. #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. A new tab containing your troubleshooting information should open. #*Click the menu button ], click help ] and select ''Troubleshooting Information''. # Open the Troubleshooting Information page using one of these methods: '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the ] article for more information. After the refresh process is completed, Firefox will show a window with the information that is imported.ĭid this fix the problem? Please report back to us! At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions).If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.Click the menu button, click help and select Troubleshooting Information.Open the Troubleshooting Information page using one of these methods:.See the Refresh Firefox - reset add-ons and settings article for more information. Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
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